The Fine Print

The Divine Sprout now offers online ordering for all our products! Please read the following details to make the most of your online shopping experience:

We ship Canada-wide for a shipping fee specific to your location and offer free shipping on orders over $100.00. If you live in the greater Victoria area, you can choose to place an order for pick-up at one of our many scheduled Farmer’s Markets or have your purchase(s) delivered directly to your doorstep or office free of charge (it’s delivery with a smile!). Payment for local pick-up and deliveries is by cash or credit card.

For Canada-wide delivery, simply select the product(s) you wish to order and follow the prompts for easy online ordering. All of our packaging is safe for shipment and will be secured and nestled for delivery to ensure it arrives safely. We request that you allow 2-3 days for preparation and packaging prior to shipment of your selected item(s). Once processed, your delivery will be sent out as soon as possible and a tracking number will be e-mailed to you. We do not ship on Saturday, Sunday or statutory holidays. The Divine Sprout is not responsible for delays in shipping, damage during transport or lost or stolen product(s). All products available for purchase are shelf stable at the time of purchase and do not require refrigeration for transport.

Please double check all information entered at checkout so your product(s) arrive safely.

Once you receive your package, please follow the instructions for best product results. Contact us should you have any questions at all.

Please reuse or recycle all packaging materials.

All items are hand assembled. We will do our best to ensure a constant supply, but occasionally delays may occur. We thank you for your understanding and patience and will do our very best to get your products sent out in a timely manner. Should delays occur, you will be notified.

Refunds are generally not provided, but may be considered within certain parameters. Please e-mail us should you have concerns regarding your order.

Most importantly, we hope you enjoy your product(s) and thank you for your support! Happy shopping!